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FAQs
Q: Want to know more about Renasant Bank?
A: Renasant Corporation is the parent of Renasant Bank and Renasant Insurance, Inc. The Company operates community banking, insurance, mortgage and financial services offices within Mississippi, Tennessee, Alabama and Georgia. Visit the bank's website at http://www.renasant.com for additional information.
Q: What is Renasant Connect?
A: Renasant Connect is Renasant Mortgage Lending's interactive mortgage site. Renasant Connect offers many online origination tools. These tools include loan registration, rate lock, online application and initial disclosures, fast automated underwriting service and credit. Renasant Connect will continue to evolve to accomodate the latest technologies available for mortgage underwriting and closing.
Q: How do I join Renasant Connect?
A: Go to the Renasant Connect homepage at http://www.renasantconnect.com . Click Become a Partner Link. Complete application package which best suites your firms lending characteristics. All necessary Renasant Bank contracts/agreements must be submitted and approved prior to closing a loan with Renasant Bank Mortgage Lending. Joining is really simple.
Q: In what states does Renasant Mortgage Lending do business?
A: Renasant Mortgage Lending does business in the Southeast including AL, MS, TN, TX, MO, NC, SC, KY, VA, GA, AR, and LA. If you would like to do business with us, but are outside of this area, please contact an Account Representative.
Q: How do I submit a file to Renasant Mortgage Lending?
A: Log into Renasant Connect and click on Create Loan and choose Import Loan
You can choose to Import the loan as a Fannie Mae 3.2 flat file.
After uploading your information, you can upload loan documents in Imageflow. Scroll down to Imaging and Upload Document. This feature allows your file to get to Underwriting faster and cut down on your overnight delivery costs.
Q: How do I request a password reset?
A: Your password can be reset on the main login screen by clicking "reset password" of by calling one of our wholesale coordinators listed on the "Contact Us" page.